1 Message
Outlook 365 Error
I am getting the following error when trying to get my emails using outlook 365?
Have not been able to get find anything about it. Also is there still a Phone number we can contact for support?
Task 'Synchronizing subscribed folders for <email address>.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for <email address> Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
XfinityAmira
Official Employee
•
3.8K Messages
8 months ago
Hello @StanClay! Thanks for taking the time to reach out on our Forums. We value you as a customer and my team is here to support you.
I am sorry to hear you're receiving this error when trying to access your emails. I definitely understand the importance of getting this resolved and successfully retrieving your emails ASAP.
For troubleshooting purposes, are you able to successfully access your Xfinity email through the website https://connect.xfinity.com/?
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