S

Sunday, March 31st, 2024 3:30 PM

Closed

Outlook 365 Error

I am getting the following error when trying to get my emails using outlook 365?

Have not been able to get find anything about it.  Also is there still a Phone number we can contact for support?


Task 'Synchronizing subscribed folders for <email address>.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for <email address> Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Official Employee

 • 

3.8K Messages

8 months ago

Hello @StanClay! Thanks for taking the time to reach out on our Forums. We value you as a customer and my team is here to support you. 

 

I am sorry to hear you're receiving this error when trying to access your emails. I definitely understand the importance of getting this resolved and successfully retrieving your emails ASAP. 

 

For troubleshooting purposes, are you able to successfully access your Xfinity email through the website https://connect.xfinity.com/?

forum icon

New to the Community?

Start Here