Outlook and Phone apps not working now that i switched to Yahoo

@XfinityThomasC​ 

The answer would be yes... and no.  After a third call with yahoo.. my outlook is once again working, and mirrors the yahoo site exactly.  The problem is half the folders i have set up and the saved emails within them are missing.  I have an entire section of like 50 folders that says simply "waiting" on the folder tree.  They say they can see the folders/emails on their side, but i can't.. Neither on outlook, or on the yahoo site.  and they have no idea why they haven't migrated over.

@user_4qumza Thanks for sharing this information with us. Did they by any chance say if they opened a ticket on their end? Are they going to investigate this further for you?

Yes.. they opened a ticket with someone higher up the chain..  after four days i finally got an email from them that basically said... whats the problem?  I sent them pics and description of the issue as seen on both my outlook and their yahoo web site...   and haven't heard back from them in the last couple days.

@user_4qumza I highly recommend you reach back out to them. Now that the email has migrated to their server, they will be able to further assist you with retrieving these folders.