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afja_lm139
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24 Messages

Monday, March 4th, 2024 8:42 PM

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Probable Email Scam; Anyone get one form this address?

[Edited: "Personal Information"]

This must be a phishing email.  AM I right?

Question

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Updated 

7 months ago

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XfinityAlex

Official Employee

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881 Messages

9 months ago

I see two messages in the past 24 hours to your email address that were "from" Xfinity.  One is real, one is not.  The real one should have gone to your inbox, and been branded with a red "xf" (when you look in webmail). The other one should have gone to your spam folder ("Important message From Xfinity"), and is not real. 

Does that help?

1

afja_lm139

Contributor

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24 Messages

@XfinityAlex​ Yes, you are correct and thanks for the reply.  I took care of the scam mail, I ignore them.

9 months ago

0

user_dmly6g

1 Message

7 months ago

I just received an e-mail from Xfinity that is associated with the Indiana State Government.  I would assume that this is a scam, particularly since I reside in a different state.

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Indiana Government
in.gov
Your bill suspension
Yahoo/Inbox
  • Xfinity.com 
    in.gov
    From:do_not_reply@dor.in.gov
    To:[Edited: "Personal Information"]
    Thu, May 9 at 12:24 PM
    To pay your bill, click here.
    Xfinity
     
      Your Bill
     

    Your Xfinity payment is declined

     
    Your most recent payment method for the following month was rejected.
     
    Please update your payment information today to avoid a service downgrade.
     
    Update Payment


    If you have the Xfinity Mobile Protection Plan on your Xfinity Mobile device(s), it will be canceled if your service is suspended. The Xfinity Mobile Protection Plan cannot be reinstated once it's been canceled.
     

    Other ways to pay:

     
     
    Xfinity Store
     
     
    1-800-xfinity 24​/7 using our automated payment system.
     

    View information about your bill anywhere, on any device

     
     
    xfinity.com/account
     
     
    Use the Xfinity app
     
     
    Say “Pay my bill” to your X1 Voice Remote
     
    California Debt Collector License No. 10316-99
     
       
     
    Xfinity app xfinity.com Ask Xfinity
     
     
     
    		   
     
    View Online     |      Privacy Policy
     
    THIS IS A SERVICE-RELATED EMAIL
    Comcast will occasionally send you service-related emails to keep you informed of service and billing updates, new benefits and features, and other changes to your account.

    Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here.

    Comcast respects your privacy. For a complete description of our privacy policy, click here.

    © 2024 Comcast. All rights reserved.

    Comcast Cable, One Comcast Center
    1701 JFK Boulevard, Philadelphia, PA 19103
    Attn: Email Communications
     
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XfinityAlex

Official Employee

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881 Messages

@user_dmly6g​ This is definitely a scam.  Please use the Yahoo system to mark the message as spam.  That will help train their filters to better protect you (and other users) in the future.

7 months ago

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