Problem sending email

I just started having a problem this past couple of weeks. I can no longer send email using my Outlook client on my computer - I am using Outlook 2021. The error message I receive is: "The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP)." This also happens when I try to send email using my iPhone 11. I have tried changing settings on my computer and have entered my password over and over (on both the computer and phone). Nothing is working. Help!

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XfinityChelseaB

Official Employee

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1.2K Messages

3 months ago

Hello dmc3sigma3, Thanks so much for taking a moment out of your day to leave a post on our community forum. What troubleshooting have you already done?

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dmc3sigma3

Visitor

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6 Messages

I gave up. Comcast called me back but I thought things were working but they are not. The problem seems to occur more during the day but it's really random. I think the issue is between Spectrum and Comcast.

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2 months ago

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XfinityJeniece

Official Employee

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2.4K Messages

Hey there, dmc3sigma3, thanks for reaching out through Xfinity Forums regarding your email concerns. We would be happy to help you with troubleshooting. I know how important it is to have a working email as I rely on my email for all of my important messages! Have you tried any troubleshooting steps already?

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2 months ago

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dmc3sigma3

Problem sending email

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