Problem Solver
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919 Messages
Reactivate Comcast E-Mail?
I had a secondary account on my Xfinity account with a Comcast.net email. I never received notice that it was going to be deactivated, and I have logged into it within the last 2 years. However, emails sent to it now bounce and when I login to the ID with it and attempt to access my e-mail it just redirects me to a support page.
I have active Xfinity services and the login is on my account as a secondary. I can login to Xfinity with the login, but it appears the email has been deactivated. I don't get a reactivation message when I login.
Is there any way to get this e-mail address back? Thank you.
Latoque
Expert
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29.6K Messages
3 months ago
The account would still be active if you had signed into it at least once every 9 months. If you didn't, it is now inactive. To see if you can get it back, call Comcast security------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329
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