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CGT941500
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Monday, July 22nd, 2024 2:46 PM

Receiving Comcast is Currently Unavailable Error on iphone

Stopped receiving email yesterday and today.  Tried deleting and reinstalling. I keep getting the message “Comcast is Currently Unavailable”.   I can access email in a web browser by logging in directly through xfinity.com.  

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4 months ago

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dbogus1

New Poster

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1 Message

4 months ago

Same here. Hopefully this gets resolved soon

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XfinityDaveL

Official Employee

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190 Messages

@dbogus1​ I sent you a private forum DM a moment ago.  Can you read and reply when you have a chance?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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4 months ago

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XfinityRoberto

Official Employee

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1.5K Messages

Hi there @dbogus1. I am sorry to hear that you are not able to receive email on your iPhone. I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved. Due to account security, our options with Xfinity Mobile accounts are very limited. We're unable to perform any device or account specific requests over this platform. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

4 months ago

0

XfinityDaveL

Official Employee

 • 

190 Messages

4 months ago

@CGT941500 I sent you a private forum DM a moment ago.  Can you read and reply when you have a chance?

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