Visitor

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1 Message

Friday, November 28th, 2025 11:49 PM

Restore deleted messages that aren’t in the trash folder

I accidentally deleted ALL my saved emails in my inbox.  They are not in my trash folder.  Can someone from Xfinity help me restore my email to what it looked like yesterday? Some are old emails.

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Expert

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33.1K Messages

14 days ago

@user_u19piz 

I accidentally deleted ALL my saved emails in my inbox.  They are not in my trash folder.  Can someone from Xfinity help me restore my email to what it looked like yesterday? Some are old emails.

You might try calling our Customer Security Assurance folks.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

Gold Problem Solver

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26.9K Messages

14 days ago

I accidentally deleted ALL my saved emails in my inbox. ...

Does https://www.xfinity.com/support/articles/recover-deleted-email help? 

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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415 Messages

12 days ago

Hi @user_u19piz, you should still be able to recover them on your side of things! Keep in mind that you will have 30 days to recover deleted emails before they become permanently unavailable.The article below will show you how to recovered emails that we deleted from your trash can. 

Recover deleted emails

Please circle back to let us know if these steps did the trick! 

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