5 Messages
Restoring Deleted Messages
On 12/24 at approx. 2200 Pacific time, all incoming e-mails dated from 12/03 through 12/24 were deleted -- uncommanded by me -- from all my devices and from Xfinity web mail. I also noticed that, at the same time, my junk and trash folders were also cleared with being commanded. How can I get those messages restored. It appears the action was on the Xfinity end.
user_09ucqt
4 Messages
11 months ago
This must be a widespread issue. I have this issue and replied to this other thread https://forums.xfinity.com/conversations/email/vanished-email/65891c802e4f0f28452ea39e
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XfinityRoberto
Official Employee
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1.5K Messages
11 months ago
Hello and welcome to Comcast @user_di7z4q. I am sorry to hear that your emails have disappeared. Have you tired the steps on this link https://www.xfinity.com/support/articles/recover-deleted-email?
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user_di7z4q
5 Messages
11 months ago
Seems to work now...all messages shown and available. Thanks for the help. Cheers.
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