@user_fff33l Thank you for reaching out via our Xfinity Forums. Are you talking about an email from Xfinity or was this an email that was sent to your Xfinity email address?
I had an account with Comcast that went in active for a couple of years because we moved and ha no service. Since moved and got service from x-finity. Subsequently lost my [Edited: "Personal Information"] e-mail to Xfinity. Need to retrieve some info. is it possible?
I had an account with Comcast that went in active for a couple of years because we moved and ha no service. Since moved and got service from x-finity. Subsequently lost my [Edited: "Personal Information"] e-mail to Xfinity. Need to retrieve some info. is it possible?
If your email account was inactive for "a couple of years", all emails that were stored in that account have been deleted. The only way you might have access to that account is if you had a third party email client like Outlook or Thunderbird or other email client.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
XfinityChristy
Official Employee
•
1.6K Messages
1 year ago
@user_fff33l Thank you for reaching out via our Xfinity Forums. Are you talking about an email from Xfinity or was this an email that was sent to your Xfinity email address?
2
0