Saved draft missing from folders in email

@hal4dtl 

I have been working on an email draft and adding to it daily but today when I clicked to save the draft I noticed it disappeared. I have checked the deleted folder which shows nothing has been deleted since 2/14/2024. I have searched the entire mailbox and it is not coming up. It did not send because there was nothing entered in the send to field. There are now two email messages like this from my draft folder that are missing. How can I get them back?? This has been hours worth of work.

Some questions:

What browser are you using?

Have you tried a different browser to see if you see it?  If using Chrome or Edge, try using Firefox instead.

Have you cleared your cache and cookies?

Refreshed the page?

Logged out of your account and then logged back in?  Logged into the correct account and not a sub account?

Restarted your browser?

Hi there, @hal4dtl Thank you so much for your patience. Since it's been a few days since you reached out to us, were you able to recover your missing draft?-Richard