raptyrred's profile

Contributor

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188 Messages

Thursday, January 8th, 2026 3:06 PM

saved emails have disappeared

Hello,

I did NOTHING to remove the saved emails but they have all disappeared. I have checked all folders and they are gone. Everything from purchases to INSURANCE DOCUMENTATION is gone. What did xfinity do?!?!?!

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Expert

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33.3K Messages

2 days ago

@raptyrred 

Remember to not post two separate threads about the same issue.  Therefore, I removed the one you made yesterday, but left this one because you gave more information.

Contributor

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188 Messages

1 day ago

I have been slowly finding some of the missing emails in the trash. I have to recover them but HOW DID THEY GET THERE IN THE FIRST PLACE - I DID NOT DO IT.

Official Employee

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3.1K Messages

21 hours ago

Hello, raptyrred. I know how important emails are and our team can help. And thank you, @Again for the assist. You can follow the steps how to retrieve emails from your Xfinity Email account here

 

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