Good morning @user_k629uk, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. As someone that uses email for work I can understand the need to be able to send emails, and you have come to the right place for assistance with this issue. You mentioned that you are unable to send email so I had a few questions. Are you getting an error message? When you are accessing your email, are you using the Xfinity website, or a third party program like Outlook?
XfinityJeff
Official Employee
•
777 Messages
28 days ago
Good morning @user_k629uk, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. As someone that uses email for work I can understand the need to be able to send emails, and you have come to the right place for assistance with this issue. You mentioned that you are unable to send email so I had a few questions. Are you getting an error message? When you are accessing your email, are you using the Xfinity website, or a third party program like Outlook?
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