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Sunday, September 22nd, 2024 10:42 PM

Sender address invalid

My husband has been unable to send an email. Pops up with Sender Address is invalid. Over night we noticed several security alerts from Comcast. We have changed his email. Logged out of Comcast both in his phone and computer. Logged back in and still no go. What are our next steps?

Expert

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31K Messages

2 months ago

@user_liikr1 

My husband has been unable to send an email. Pops up with Sender Address is invalid. Over night we noticed several security alerts from Comcast. We have changed his email. Logged out of Comcast both in his phone and computer. Logged back in and still no go. What are our next steps?

He really needs to be the one posting here.  😉

Official Employee

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1.3K Messages

2 months ago

Hi @user_liikr1  Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the email not being sent. I would be more than happy to offer my assistance looking into this further for you. Did you reset the password too? Have you deleted the email profile and set it back up after a password change?

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