user_ewawia Hi there! Thank you so much for using our Forums to contact us and we are sorry to hear about the email issues you are encountering. Are you having this issues accessing the email through our site or through your app on your phone?
Have you attempted to make sure the app and email settings are up-to-date? If you have not you can also log out and log back in with the same email to see if the issues are still ongoing.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thank you, @user_ewawia. Have you tried to log into your account on the Xfinity email portal to make sure that your password works and that you are able to send email?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJorge
Official Employee
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2.9K Messages
2 days ago
6
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user_ewawia
Visitor
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6 Messages
1 day ago
Username or password for SMTP is incorrect
3
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EG
Expert
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117.7K Messages
1 day ago
The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
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