@user_2ctxno Thank you for reaching out to us! If the email address is a Comcast/Xfinity email, former customers can often continue using it as long as it remains active and meets the eligibility requirements. Could you let us know what happens when you try to access your email? For example, are you receiving an error message, unable to sign in, or not receiving messages? Any additional details will help us better understand what's happening and point you in the right direction. We are here to help.
XfinityKam
Official Employee
•
390 Messages
56 minutes ago
@user_2ctxno Thank you for reaching out to us! If the email address is a Comcast/Xfinity email, former customers can often continue using it as long as it remains active and meets the eligibility requirements. Could you let us know what happens when you try to access your email? For example, are you receiving an error message, unable to sign in, or not receiving messages? Any additional details will help us better understand what's happening and point you in the right direction. We are here to help.
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