lizzard1's profile

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6 Messages

Tuesday, November 25th, 2025 8:43 PM

"Server Unreachable"

Red banner appears in xfinity email that reads, "Server Unreachable". Causes the need to constantly reload on all sites plus other issues.

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Expert

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33K Messages

9 days ago

@lizzard1 

Red banner appears in xfinity email that reads, "Server Unreachable". Causes the need to constantly reload on all sites plus other issues.

Have you cleared your cache and cookies yet to see if that helps?

Official Employee

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374 Messages

7 days ago

Hello @lizzard1 are you still having your issues with your email?

New Poster

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6 Messages

@XfinityDuron​ 

I have cleared the cache and cookies. I still have the red banner issue and the need to refresh or reload often. When I called Xfinity, the first person I talked to said I needed to up grade my version and that would solve the problem and that my account was promotional and next month the promotion was over and would go from $60/month to $85. With the upgrade (it gets a little confusing) the cost would be $115/month. It appears the new package requires a subscription to Peacock. I tried to do a fresh install of Comcast email and was told that Comcast no longer supports that. I do notice that Xfinity announces often that an upgrade is scheduled for my area. In checking signal strength I noticed that T-Mobile now has coverage in my area, which is high in the mountains of Maryland. I called them to verify that, and was offered a 15 day free trial and received their 5G box, about the size of a modem, very simple, only one wire going to my computer. It works great! At $70 much cheaper than Xfinity. I may have to give up on Comcast email unless someone has another suggestion. Thanks.

New Poster

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6 Messages

4 hours ago

I have cleared the cache and cookies. I still have the red banner issue and the need to refresh or reload often. When I called Xfinity, the first person I talked to said I needed to up grade my version and that would solve the problem and that my account was promotional and next month the promotion was over and would go from $60/month to $85. With the upgrade (it gets a little confusing) the cost would be $115/month. It appears the new package requires a subscription to Peacock. I tried to do a fresh install of Comcast email and was told that Comcast no longer supports that. I do notice that Xfinity announces often that an upgrade is scheduled for my area. In checking signal strength I noticed that T-Mobile now has coverage in my area, which is high in the mountains of Maryland. I called them to verify that, and was offered a 15 day free trial and received their 5G box, about the size of a modem, very simple, only one wire going to my computer. It works great! At $70 much cheaper than Xfinity. I may have to give up on Comcast email unless someone has another suggestion. Thanks.

New Poster

 • 

6 Messages

I have cleared the cache and cookies. I still have the red banner issue and the need to refresh or reload often. When I called Xfinity, the first person I talked to said I needed to up grade my version and that would solve the problem and that my account was promotional and next month the promotion was over and would go from $60/month to $85. With the upgrade (it gets a little confusing) the cost would be $115/month. It appears the new package requires a subscription to Peacock. I tried to do a fresh install of Comcast email and was told that Comcast no longer supports that. I do notice that Xfinity announces often that an upgrade is scheduled for my area. In checking signal strength I noticed that T-Mobile now has coverage in my area, which is high in the mountains of Maryland. I called them to verify that, and was offered a 15 day free trial and received their 5G box, about the size of a modem, very simple, only one wire going to my computer. It works great! At $70 much cheaper than Xfinity. I may have to give up on Comcast email unless someone has another suggestion. Thanks.

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