New Poster
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6 Messages
"Server Unreachable"
Red banner appears in xfinity email that reads, "Server Unreachable". Causes the need to constantly reload on all sites plus other issues.
New Poster
•
6 Messages
Red banner appears in xfinity email that reads, "Server Unreachable". Causes the need to constantly reload on all sites plus other issues.
Again
Expert
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33K Messages
9 days ago
@lizzard1
Have you cleared your cache and cookies yet to see if that helps?
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XfinityDuron
Official Employee
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374 Messages
7 days ago
Hello @lizzard1 are you still having your issues with your email?
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lizzard1
New Poster
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6 Messages
4 hours ago
I have cleared the cache and cookies. I still have the red banner issue and the need to refresh or reload often. When I called Xfinity, the first person I talked to said I needed to up grade my version and that would solve the problem and that my account was promotional and next month the promotion was over and would go from $60/month to $85. With the upgrade (it gets a little confusing) the cost would be $115/month. It appears the new package requires a subscription to Peacock. I tried to do a fresh install of Comcast email and was told that Comcast no longer supports that. I do notice that Xfinity announces often that an upgrade is scheduled for my area. In checking signal strength I noticed that T-Mobile now has coverage in my area, which is high in the mountains of Maryland. I called them to verify that, and was offered a 15 day free trial and received their 5G box, about the size of a modem, very simple, only one wire going to my computer. It works great! At $70 much cheaper than Xfinity. I may have to give up on Comcast email unless someone has another suggestion. Thanks.
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