sign in to email

We appreciate you meeting us here in our community, @user_v7ses6. It sounds like you are having an issue logging into your email account. We're sorry to hear it's been an issue, but I can say the additional steps are to keep your account secure. Have you attempted to clear cache and cookies to clear the history? Have you tried on a different browser? 

To sign in to your Xfinity Email on a desktop, follow these steps:

1. Visit connect.xfinity.com.
2. Enter your Xfinity ID and click "Let's go."
3. Enter your password and click "Sign In."
4. Approve the sign-in attempt via push notification, facial recognition, one-touch fingerprint ID, or a traditional verification code.

Here's a helpful article: https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup. 

The same thing is happening to me, sends me on a continuous loop over and over. Until yesterday I could just click on a XfinEmail shortcut on my laptop screen and it took me straight to log in page and the page worked. I've cleared cache/temporary files, restarted computer etc, but nothing works!