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@user_imrrel 

Trying to sign in with new password 

• How are you trying to access your email? through the website or a third party email address like Outlook,Thunderbird, or Apple/Mac mail?
• Are you getting any error messages, and if so what are they?
• Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
• If you're a new Comcast customer, you won't have a comcast.net email address.

@user_imrrel Our forum expert had some great questions for you to answer so we can get a better understanding of the situation you're in. Provide us some additional context so we can assist!