Visitor

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1 Message

Wednesday, October 8th, 2025 7:15 PM

Sign into my email [Edited]

Can't sign in to my email

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Expert

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33.1K Messages

2 months ago

@user_ybdbp4 

Can't sign in to my email

What happens when you try?  Error messages?

Visitor

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1 Message

2 months ago

I can not log in to my comcast email account, and it is very frustrating.

Expert

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33.1K Messages

@user_lytxnm​ 

I can not log in to my comcast email account, and it is very frustrating.

Here again, what happens when you try?  Any error messages?  Webmail or a third party email app?  It's just as frustrating for us to no have information so that we can try to help you.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Official Employee

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421 Messages

Hi @user_lytxnm, my email has become pretty intertwined into my daily routine. I certainly understand your frustrations when it comes to having trouble getting logged in, are you still having issues accessing your comcast.net account?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Official Employee

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1.7K Messages

2 months ago

Good Afternoon, @user_ybdbp4! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I appreciate you @Again for jumping right in to troubleshoot the email access concerns. 

 

Do you have any error messages when sign-in? How are you accessing the email? Are you using a third party mail client? 

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