joseph.mc's profile

Visitor

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1 Message

Saturday, August 31st, 2024 8:41 PM

Some incoming emails and not delivered

Some emails are sent to me and never arrive.  I sent some emails to myself from another account and they did not arrive.  Today a car dealer sent me three emasils that did not arrive.  They are not in SPAM.  They just never arrived.  How do I get this fixed? 

Official Employee

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1.2K Messages

3 months ago

Hello @joseph.mc, Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

(edited)

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