Visitor
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1 Message
someone created an alternate email
I received a letter that someone created an alternate email address on my account. It was not me.
Visitor
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1 Message
I received a letter that someone created an alternate email address on my account. It was not me.
Again
Expert
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34K Messages
20 hours ago
@user_l11fib
Was this a snail mail letter or an email you got on your primary email address?
No one can create an alternate email address on your account, if they were meaning a secondary email account. Or, was this an alternate email for 2 factor access?
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XfinityAlfonso
Official Employee
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2.5K Messages
2 hours ago
Hello user_l11fib thanks so much for reaching out here on our Xfinity Forums with these email questions! A little more context on the nature of this communication would be appreciated, so that we can answer these questions accurately.
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