spam email

Getting tons of spam email! Was told to send to missed-spam etc. Now I get a mailer daemon

that your mailbox if full!!!

_________________________________________________________________________________________________________

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed permanently:

* missed-spam@comcast.net

Reason: recipient mailbox full

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EG

Expert

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113.8K Messages

2 months ago

Concern moved here to the E-mail help section for assistance.

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XfinityJorge

Official Employee

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2.5K Messages

2 months ago

user_h3gwu7 Hello! Thank you so much for using our Forums to contact us. We are sorry to hear about all the spam that is coming into your inbox, and we are here to help. Have you attempted to set up a spam filter before? If you have not please visit here and follow the steps provided.

(edited)

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U

user_h3gwu7

Visitor

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5 Messages

Yes, I have the spam filter on.

Issues:

1. Receiving lots of email spam - Xfinity should control this.

2. Cannot send spam I get to missed-spam@comcast.net as I keep getting mailer daemon saying mailbox if full.

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1 month ago

XfinityJorge

Official Employee

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2.5K Messages

Thanks for the response and for being proactive on this issue. How are you primarily using the email over a third party service or through our website?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

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user_h3gwu7

Visitor

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5 Messages

Primarily using outlook email. Also, use website, and it does not catch it there also. Why are your spam filters so weak?

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1 month ago

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XfinityBradM

Official Employee

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1.1K Messages

@user_h3gwu7 With how quickly the digital scene can change with spam tactics and senders it has been quite tough keeping up with all the bad actors. If you haven't been made aware yet, we will soon be migrating all Comcast email addresses to Yahoo Mail. Check out our email portal for more information about the change.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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1 month ago

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user_b915s9

Visitor

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2 Messages

That link gives a 404 error.

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1 month ago

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Email

user_h3gwu7

spam email

EG

XfinityJorge

user_h3gwu7

XfinityJorge

user_h3gwu7

XfinityBradM

user_b915s9

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