1 Message
spam from gmail accounts
Im getting blasted by the same spam emails for fire blankets, and other phishing emails over and over again from Gmail accounts. I send all to spam and block but they keep coming back. can you guys work on this? thanks
XfinityThomasB
Official Employee
•
1.8K Messages
3 months ago
Here is a great reference link on our spam filtering options user_vd0gh3.
When you use the Mark Selected Item(s) as Spam feature in Xfinity Email, the email you mark is sent to a database where it's compared to other messages reported as spam.
By marking this selected email as spam, you are moving it to your Spam folder, but you aren't automatically blocking the sender. This should reroute any future emails from that sender to your Spam folder, but it's possible you may still receive some emails from the same domain in the future. If you want to automatically block email from a certain email address or domain, you can set up an email filter. Learn more about setting up spam filters and blocking emails.
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