user_3p8413's profile

Frequent Visitor

 • 

8 Messages

Saturday, June 14th, 2025 6:56 PM

SPAM or NO Spam [Edit]

I'm Receiving strange emails asking me to log into a site through a link and accept new terms and conditions. Here is the text of the email. 

The email is from:

[Edited: possible malicious email]
To [Edited: possible malicious email]

MyXfinity Email
 
Dear Email user,

We emailed you last month to let you know about changes we are making to our Terms of Service and Privacy Policy. These changes are key steps towards creating what's next for our consumers, like you, while empowering them with transparency and controls over how and when their data is used.

in order to continue to access your Mailbox after June 14th, 2025, you will need to Confirm you accept the Terms of Service.  

Click here and Re-login Xfinity and Update now!
If you do not want the new Terms of Service and Privacy Policy to apply to you, you will no longer be able to access your account from June 15th 2025. If you would like the contents of your email account, you may obtain a copy of your data by clicking here

Thank you for your time and cooperation. Webmail Customer Service.

Frequent Visitor

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8 Messages

29 days ago

Please advise as to legitimacy of this message. Thanks

Official Employee

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2.7K Messages

Hello, @user_3p8413 and thank you for reaching out to address this concern. The email address is of concern and would alert me to a possible scam. We would not send emails from those accounts. I recommend heading over to our report abuse page where you can report this email. The page is full of reported scams and ways to protect yourself. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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