Regular Visitor
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16 Messages
Spam reporting issue
Can someone explain why I get these every now and then when reporting SPAM?
Please note the recipient! Why would you block a message that is being reported as SPAM?
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Regular Visitor
•
16 Messages
Can someone explain why I get these every now and then when reporting SPAM?
Please note the recipient! Why would you block a message that is being reported as SPAM?
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plumld
Contributor
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260 Messages
2 months ago
I get these all the time, even when reporting to other abuse addresses (such as abuse @ outlook.com). This is just further evidence of the absolute incompetence of Comcast's spam/phishing detection software. Sending out Non-Delivery Reports on emails that have phishing spam emails as attachments sent to abuse @ comcast.net, and these same emails were delivered to my inbox, is just unbelievable!
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XfinityJosephA
Official Employee
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1.6K Messages
2 months ago
Hello, @tremblay50 for more details and support you will want to contact our Customer Security Assurance Team as mentioned in the thread.
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Colorado_Customer
Contributor
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61 Messages
2 months ago
Now comcast xfinity is running customers around, asking us to call overseas based csr's.
Xfinity knows all about the problem and refuses to do anything about it.
Planned obsolescence of the xfinity email systems. This is not legal behavior.
Post your spam for all to see, take image snips.
And yes, the xfinity systems will allow all this spam to your email and not recognize this as spam.
But if you mail it back to missed spam or abuse xfinity emails, you get rejected email responses, as magically they then recognize this as spam.
This is not simply incompetence, this is purposefully allowing customers to experience this condition, in hopes you'll simply abandon their email services they previously promised you as a standard service inclusion.
We've been using xfinity email for BUSINESS PURPOSES for two decades.
One half day, three full pages of spam. The more I report, the more I get.
And then the people here are highly likely to censor the posts and call it harassment, for illustrating xfinity's own shortcomings.
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user_je1pt1
1 Message
1 month ago
I would like to say that I heavily agree with you I have spent a total of 7 1/2 hours between 7 of your security/ what ever you tell them they are to be told I have s problem but then I don't have a problem and to be told their is no manager or it will take a 5 hrs wait to Tallgrass with one you call that great. I will find a way to get away from what you call great anvil but let us [Edited: "Language"] you thank you for listening
(edited)
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