1 Message
SPAM SPAM and MORE SPAM
I have been attempting to contact a human being regarding this with no luck. For the past four months, I have been receiving tons of spam. It is only getting worse. Why can my free Yahoo account do a better job of filtering spam?
XfinityAmandaB
Official Employee
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1.7K Messages
1 month ago
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user_9l0lo6
6 Messages
1 month ago
I too have been bombarded with SPAM nonstop for the last 6 weeks. I have enabled the SPAM filter and created new filters for specific emails I'm getting. But they're still getting through because whoever is sending them, just creates new email addresses. I have same ones coming through repeatedly. It's coming from the same domains - hotmail or xyz. It's nearly impossible to keep creating new filters because I'll get at least 50 a day. They need to do something about their lame SPAM filtering system or people are going to start canceling their internet service and go to another IP provider.
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user_9l0lo6
6 Messages
1 month ago
Agree 100%. My free Gmail account NEVER gets SPAM. Yet my paid email through Xfinity/Comcast account can't seem to get a handle on filtering SPAM for their paid customers. Obviously Google is doing a better job of blocking SPAM BOTS.
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longolear
Visitor
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5 Messages
14 days ago
I recently fixed the problem:
Log into Xfinity email
Clock on Settings (gear in upper right)
Select Email Settings
Select Security
Turn off/ Unselect - 'Allow preloading of externally linked images'
Within two days I was no longer receiving dozens of spam/pfishing emails...Wonderful!
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user_37da5d
Visitor
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1 Message
1 day ago
I pay too damn much for my services to have to be wasting time cleaning up SPAM. yes. I’ve read and done what they’ve asked in regards to the spam settings and they just keep coming. My AOL, Gmail & yahoo all free are definitely doing a better job with catching the spam before it gets to me. XFINITY DO SOMETHING!!!!
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