4 Messages

Wednesday, July 30th, 2025

SPAM

Why does Xfinity allow someone with an @comcast.net email address that is sending out FAKE paypal bills to keep their @comcast.net account?

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Expert

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32.2K Messages

7 days ago

@user_y7x14l 

Why does Xfinity allow someone with an @comcast.net email address that is sending out FAKE paypal bills to keep their @comcast.net account?

You can report them here:

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

Official Employee

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74 Messages

5 days ago

I do thank you for bringing this to our attention and your awareness to know this email was not safe. Spam and fraud is something we absolutely do not tolerate, I ask that you please send over the email being sent to you and follow that with deleting the email from your inbox. 

Gold Problem Solver

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26.6K Messages

4 days ago

@XfinityDuron wrote: "... I ask that you please send over the email being sent to you ..."

"Send it over" how? And to who?

Should the poster follow the instructions under "How do I report phishing email sent to or from a Comcast.net email account?" on https://spa.xfinity.com/help/email-abuse?faq=report-phishing , or something else?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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