Visitor
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15 Messages
Still cannot send mail via apple mail
This problem started suddenly and I have talked with Comcast’s support, they blamed apple, talked with apple they blamed comcast. What a surprise. I am paying for service I am not getting. I have spent hours trying to fix the problem, using every suggestion giving to me by the support people. They couldn’t fix the problem so they blamed each other. This isn’t the first time I have had an issue with Comcast’s email. Maybe it is time to take my money elsewhere.


XfinityEricB
Official Employee
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3.7K Messages
28 days ago
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EG
Expert
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121.5K Messages
28 days ago
Concern moved here to the E-mail help section.
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user_85j7gu
Visitor
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4 Messages
17 days ago
We are experiencing the same issues. This began abruptly 2-3 weeks ago without having changed anything in our comcast account or emails. We cannot send emails from either our Mac mini desktop or an iPad. However, receiving and sending emails continues to work on our iPhones. I have talked with Xfinity "support" more than once and had extended phone calls without any resolution to the problem. The assistants have very limited knowledge of their computer systems and as much as they tried they were less than helpful. In our view, the sooner we can switch from comcast/xfinity as an ISP/email provider the better.
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