U

Visitor

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1 Message

Monday, January 1st, 2024 5:42 PM

Closed

Temporarily Blacklisted and comcast is not available

I am renting a condo for the winter. I had this same problem last year. I disabled my malwarebytes vpn and it was solved. This year i have clean my Mac. My mail has worked perfectly for a week. The subject above is what i am getting now. My xfinity mail works but this morning my forwarding comcast mail does not work on any of my devices. I have changed my passwords in xfinity. It is saying on connection doctor my connection and login to server succeeded but my logging into my  account failed. Please advise.

Official Employee

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1.2K Messages

11 months ago

Hello @user_8c1d68 Thank you for reaching out for help on our forums. I'm sorry that you are having an issue with your email again this year. Did this issue seem to start after resetting your password, or did you reset that in an attempt to resolve the issue? Are you forwarding your comcast.net email to another comcast.net email address or a third party address?
If the issue is that your email address is blocked you can submit the Blocked Provider Request Form to have your address unblocked.

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