1 Message
Temporarily blacklisted IP address
I'm getting the following from Outlook 2013 when I try to access my comcast.net email accounts.
"Microsoft Outlook: Your IMAP server wants to alert you to the following: Temporarily blacklisted IP address - try again later"
Can't retrieve emails.
This error does not occur when using a different ISP.
mxtoolbox.com shows my IP address being on the following blacklist: UCEPROTECTL3
Can anyone help?
Regards,
Brent
XfinityAdrienne
Official Employee
•
907 Messages
2 months ago
Hey there, user_vhtke5! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We are sorry to hear about the email troubles, and we would recommend going here to report the blacklisted issue. It can take some time for our team to investigate the issue. That is going to be the best route to determine the cause of being unable to receive emails.
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