The connection to remote server imap-west.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later.

I'm not using the web site as far as I know and I'm not using Outlook.  

When you get the error, what type of device are you using? Is it a mobile phone, a computer, or something else? Have you changed your password at all recently?

I'm using both my iPad and iPhone.  I get the error message, have deleted comcast E-mail, downloaded it again from the app store and it works for awhile and then the message comes back again.  Sometimes my E-mail on both devices does update, and then again after a few days I get the error message again and E-mail doesn't update.

Hello @user_5rxm7k, Thanks for the details. It sounds like you're using the Apple third-party app that comes pre-installed on iPhones and iPads. When did this issue start occurring? Did it begin before or after the new iOS update?

working from my computer- not an apple. Email freezes and gives the same message and then sometimes it will send and sometimes not. 

Error

@user_axfg9h​ I'm on my laptop and keep getting the message.