Regular Visitor
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5 Messages
Thunderbird access to comcast email no longer working
Hi! All of a sudden my comcast.net email is no longer accessible through Thunderbird--it claims I'm not using the correct password, even though none of the settings have changed. I can still access my email through webmail, using the same password. What's happened?
XfinityWilliam
Official Employee
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1.1K Messages
21 days ago
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Chrissy15221
Contributor
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181 Messages
21 days ago
Hey Jeff ,
You are not alone my friend , on my older iPad the message is : Updated 9/26/19
Account error : Comcast . Details . When I tap details I get this message :
Cannot get mail , no password provided for Comcast ; Please go to Mail settings and enter a password .
My Mail settings are correct & the Mail works on my other devices and online . It's been quite challenging to find out what the issue is on the Support website , no matter which keywords I enter the results aren't relevant .
I truly wish that I had a more effective reply for you .
🤷♀️
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EG
Expert
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109.5K Messages
21 days ago
Concern moved here to the E-mail help section.
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