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Monday, April 8th, 2024 1:03 AM

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Transfer comcast.net email address to another account

When my son was a child, he created an email address in my Comcast account. He is now an adult with his own home and Xfinity account. He wants to move his old email address from my account to his new accout (along with his history of sent/received emails. How can this be done? Thanks!

Official Employee

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1.2K Messages

8 months ago

hello user_7uuw9s this is a great question! We're so happy to hear that the family using Xfinity is continuing onto the next generation. We would need to assist transferring the email between accounts under different names.  

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, then entering “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.

 

 

 

 

 

2 Messages

@user_7uuw9s thanks for your comment. I was able to resolve the issue by chatting with Xfinity online. 

Official Employee

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892 Messages

 

user_7uuw9sAwesome, I am glad your issue was resolved.

 

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