Visitor

 • 

5 Messages

Tuesday, July 14th, 2026 1:05 PM

transferred emaild from comcast

i can not get into my emails from comcast.net yahoo!!!!What do I do to get them I am paying for xfinity......I NEED THEM AND MY CONTACTS,,,HELP THIS HAS BEEN GOING ON FOR 2 WEEKS AND I AM VERY DISAPPPOINTED IN XFINITY.....07/14/26

Oldest First
Selected Oldest First

Official Employee

 • 

3.1K Messages

10 days ago

 

user_k3bw7b Hi there! Thanks for using our Forums and for contacting us about your email issues. Are you getting any errors when trying to sign in or what do you exactly see? We are here to help. 

 

Visitor

 • 

5 Messages

Where is all my yahoo information that was supposed to be transferred from comcast.net...frontier.comcast.net to the new yahoo.net....i can't get the right password..

[Edited: "Personal Information"] or [Edited: "Personal Information"]

(edited)

Official Employee

 • 

2.8K Messages

Are you able to successfully log in to your email through the Yahoo Mail email portal, but not seeing anything within your Inbox @user_k3bw7b?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

 • 

5 Messages

No I am not! I can not get in to them at all.. I need your help... [Edited: "All Caps"]

07/17/26

(edited)

Official Employee

 • 

2.4K Messages

 

user_k3bw7b You previously mentioned "i sign in but noting from my pervious accounts are showing nor are my return emails,. This is beyond and frustrating and i do not want to lose all my information.." To better understand the root of the problem, are you able to log in?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Expert

 • 

34.6K Messages

@user_k3bw7b​ 

You need to go to https://login.yahoo.com and sign in with your comcast.net credentials IF you have migrated your comcast.net email account to Yahoo! Mail.  In order for that to have been done you would have gotten an invitation to migrate your email.  Did you get that one time when you signed in to your comcast.net email on the website?  You don't create a yahoo.com email account expecting your comcast.net email to show up there.  You need to give us more information about what you've done and what you're doing and if you're getting any error messages.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick

Visitor

 • 

5 Messages

9 days ago

i sign in but noting from my pervious accounts are showing nor are my return emails,. This is beyond and frustrating and i do not want to lose all my information..

[Edited: "Personal Information"]@yahoo.net or [Edited: "Personal Information"]@comcast.net

07/15/26

(edited)

Expert

 • 

34.6K Messages

@user_k3bw7b​ 

Are you logging in here, https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick
forum icon

New to the Community?

Start Here