1 Message
Unable to access Xfinity Rewards
I’m the primary account user but is having difficulties with login to Xfinity Rewards. I received a message “This option is currently available to primary account holders”. Any idea how to resolve this?
1 Message
I’m the primary account user but is having difficulties with login to Xfinity Rewards. I received a message “This option is currently available to primary account holders”. Any idea how to resolve this?
BruceW
Gold Problem Solver
•
26K Messages
6 months ago
Are you sure your UserID is Primary? Double check on your home system with the Lookup tool at https://idm.xfinity.com/myaccount/lookup. After you enter the requested information you'll see a list of the UserIDs on your account and an indication of which one is Primary.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
0
0