A

Visitor

 • 

1 Message

Wednesday, July 9th, 2025 5:46 AM

Unable to receive e-mails from multiple sources

I am unable to receive e-mails from various places, regardless if I add their email address to my address book, check spam folder, check e-mail filtering settings, and more. E-mail forwarding does not work either. I have had this issue since 2023 and have not yet been able to resolve it. It has caused the inability for me to sign into multiple accounts in which I have used my comcast e-mail.

Official Employee

 • 

1.7K Messages

5 days ago

Hey @ajoymal , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your email. I would be more than happy to offer my assistance looking into this further for you. Do you get an error message when trying to retrieve the email? Are you using a 3rd party mail client or the Xfinity email webpage?

forum icon

New to the Community?

Start Here