user_bjm461's profile

Visitor

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1 Message

Monday, August 12th, 2024 6:56 PM

Unable to send email on Iphone

A couple of months my comcast email stopped sending on my IPhone.  I can receive email but not send.  If I try to send I get a pop up box that says: Cannot Verify Server Identity.  The identity of "smpt.comcast.net" cannot be verified.  When I press for details it show Certificate smtp.comcast.net Issued by COMODO RAS....   Not Trusted Expires 2/13/25, 6:59:59 PM

Send and receiving on my Windows computer has no problems.  Just my IPhone.  Please help.

Problem Solver

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595 Messages

3 months ago

First try going to settings>TV Provider>Remove TV Provider> then on the next screen add Xfinity again.

If that doesn't resolve it, delete the account and add it back. Authentication for the outgoing mail server is failing.

Official Employee

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1.5K Messages

3 months ago

 

user_bjm461 Thanks for reaching out! You may need to check the mail settings on your iPhone to ensure everything is set correctly. Here is an article on what to look for: How To Set Up Your Xfinity Email Address With an Email Program 
 

 

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