Unable to send emails from Comcast account, can receive but unable to send any emails even though they show up in the sent folder

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XfinityThomasA

Official Employee

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2.6K Messages

3 months ago

Hello, and thank you for reaching out to us here for help sending email, user_e6nsau. I know emails are vital, and I'd be reaching out too. We will get to the bottom of this! Is there an error code or message you're receiving when sending emails?

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djjohnnyo1

Visitor

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1 Message

I can Not send emails from my account

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17 days ago

0

Again

Expert

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32.2K Messages

@djjohnnyo1

I can Not send emails from my account

Are you getting any error messages? Are you sending from our website or from a third party email app?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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17 days ago

XfinityEmilyB

Official Employee

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2.2K Messages

djjohnnyo1 Welcome to our community forum and thank you for reaching out so we can make sure you're able to send Emails. Were you able to use the link that @Again posted to see if that works for you? What happens when you use that link to sign in?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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15 days ago

0

Email

user_e6nsau

Unable to send emails from Comcast account, can receive but unable to send any emails even though they show up in the sent folder

XfinityThomasA

djjohnnyo1

Again

XfinityEmilyB

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