Unable to send outgoing emails through third party (Outlook)

Question

While I can receive email, I am unable to send outgoing emails through Outlook. I have checked the port and encryption settings, all are current.   I have contacted my service provider and learned no issue there.  I am only able to send outgoing emails when I log onto Xfinity

XfinityDilary · Answer

user_0wc7dg Thanks for posting on our Community Forums. I'm sorry to hear you're experiencing issues with sending emails through Outlook. Is this affecting just the Xfinity email? Have you tried forgetting the email and re-adding it? For more information on the email set up, you can visit us HERE.

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user_0wc7dg

Unable to send outgoing emails through third party (Outlook)

XfinityDilary

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