Hello @user_stvg6g, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Are you still not able to log in to your email?
@user_s62ti4 Thanks for adding to the post. What happens when you try to sign in?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
xfinity cannot even find my email address. im getting tired of going through this everytime I try to log in
How long has it been since you logged in to webmail?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
Good afternoon @suzanm, I'm sorry to hear about your email issues when you log in. Our team is happy to help, can you tell us a bit more about what is happening? For example, what error messages are you receiving when you try to log in? Is this a recent issue or has this been ongoing?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hello @user_l5lj64 thank you for reaching out over Xfinity Forums. I understand the importance of having access to your email communication, and that is a long time to not be able to log in. When attempting to log in are you attempting to log in through a 3rd party client or here: https://connect.xfinity.com/appsuite ?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
Hey there, user_e1563c! We appreciate you posting on our XFINITY Community Forum. We understand how frustrating it can be when you need access to your emails. You have reached the right team here to help you get back on track with your emails. May I ask are you having an issue trying to access your emails through the website or a third party email app?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_5b9pjc
Visitor
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1 Message
4 months ago
What is wrong comcast email? I cannot log in :(
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Again
Expert
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33.1K Messages
4 months ago
@user_5b9pjc @user_stvg6g
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XfinityChelseaB
Official Employee
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2.1K Messages
4 months ago
Hello @user_stvg6g, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Are you still not able to log in to your email?
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suzanm
Visitor
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1 Message
4 months ago
xfinity cannot even find my email address. im getting tired of going through this everytime I try to log in
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user_av9mv0
Visitor
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1 Message
3 months ago
unable to sign in to my comcast email , need to sign in?????
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user_e1563c
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1 Message
3 months ago
I no longer see my emails I have 2 accounts trenamoore1 and wynntree
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