unblocking outgoing port 25

Hello, I saw in another thread that to get outgoing port 25 unblocked I should start a thread.

I need outgoing port 25 for my work from home. Some work computers that I need to access are only reachable on port 25.

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XfinityQuemekia

Official Employee

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133 Messages

14 days ago

Hello @user_m87hb1, I hope you day went by smooth. You can view the requirements for unblocking a port here: https://www.xfinity.com/corporate/customers/policies/highspeedinternetaup.

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user_m87hb1

Visitor

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3 Messages

@XfinityQuemekia Hi thank you for your response. I looked over that page and searched it for “port” but I didn’t see where I open the ticket to unblock the port? Please advise!

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14 days ago

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user_m87hb1

Visitor

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3 Messages

Hi I just wanted to follow up about this, about further info on the setup process please. Thank you!

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7 days ago

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XfinityThomasB

Official Employee

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1.9K Messages

Howdy user_m87hb1

Xfinity does not support port 25 for outbound email traffic from residential accounts. This is because they block it to help prevent spam. We fully block port 25 for all residential email traffic.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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5 days ago

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Again

Expert

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31.6K Messages

7 days ago

@user_m87hb1

It's very doubtful you will get port 25 opened. A few people managed it, but that was a couple of years ago.

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user_m87hb1

unblocking outgoing port 25

XfinityQuemekia

user_m87hb1

user_m87hb1

XfinityThomasB

Again

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