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Tuesday, April 1st, 2025 1:53 PM

updates.xfinity.com

Is <xfinity@updates.xfinity.com>  a comcast  email or is it phish?

Official Employee

 • 

4K Messages

1 day ago

Hello user_e6n58e, thanks for reaching out on our Xfinity Forum about this email concern. We appreciate you taking the time to do so and value you being a customer with us. 

 

The email address "updates.xfinity.com" could potentially be a phishing attempt if it does not match the legitimate email format used by Comcast. Legitimate emails from Comcast will display the Xfinity Verified Email symbol. Additionally, if the email contains improper grammar, instills urgency, or asks for sensitive information, it may be a phishing scam. Always verify the sender's email address and avoid clicking on suspicious links. For more information on identifying phishing emails, please follow this link https://www.xfinity.com/support/articles/phishing-scams

 

Please let us know if we can be of any other assistance. Thank you! 

(edited)

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