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Saturday, September 7th, 2024 3:23 AM

User id

Can you change your user I’d.. or your email on your profile settings.?

Official Employee

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654 Messages

3 months ago

@user_kh9rcy You can update your personal email address associated with your Xfinity ID by following these steps. You can use the contact information associated with your Xfinity ID to use as a login. You can also update the chosen name with your Xfinity ID. If you wanted a different Xfinity ID altogether, you would create a new user with the updated spelling and then transfer the primary ownership. You would need to remove your personal contact information from the invalid Xfinity ID before you can register them with the new one. 

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