View & Downloads

@user_ldk2ug 

Hi All -

       Whenever I go to simply view an attachment - it automatically downloads. I then have to chase it down and now have hundreds of downloads that I don't need or want.

      I have logged over 3.5 hours being sent from one Comcast CSP to another and one "escalation" to another. Twice I just never heard back when on hold for 30 minutes.

      Might someone please help me alleviate my tortured experience with Comcast. Will a complaint to the FCC likely get a response ?

Thanks ! 

Right now the View attachment feature isn't working and the alternative is to download the file instead.  This is a known issue that is being worked on but there is no ETA for a fix.  If you didn't want all those files, you can simply delete them from your computer.  They are most likely in a download folder.