Was able to view multiple email accounts in one place, but now I cannot

I could log using 1 ID and password and see the family email account folder, my personal account folder and my wife's account folder. I can see the names of the folders, but can only open the one I used to log into xfinity.  The rest show as "empty".  Previously I was able to click on the folder for 1 email ID (Family), see the emails, then click on the folder for the other ID (Personal or Wife) and that would open the emails from each of those.  

Now I have to log/log out into each account separately to see the emails.

Also been seeing these imap error messages like this:

Error

Thank you for confirming that you can see the emails clearly when logging into each one, but not from the main. For any native email folder that you have that wasn't these alternate emails, are the contents of those still in an OK state? Are you able to set up a forward from those to your primary, then assign to folders? 

The contents appear to be ok, but definitely with a lag while updating.  When I tried to forward them I had issues and could not see all emails.

The folders appeared "empty".

Thank you very much for all of that information @user_ke732t. I would be happy to see if we can troubleshoot that issue from here for you. Could you send me a direct message with the full name and complete address for your service? 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it