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1 Message
04/23/2026 12:44 AM
I have been trying for 3 week to setup my email account
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Expert
121.5K Messages
5 months ago
Concern moved here to the E-mail help section for assistance.
Official Employee
531 Messages
Hello @davids124 thanks for reaching out on our Xfinity Communities Forums page and thank you @EG for getting that message over here. Are you trying to set up an existing comcast.net email address added to a third party mail client?
35K Messages
@davids124
If you're a new customer you won't have a comcast.net email account, only an Xfinity ID. Comcast stopped giving out new email accounts in June 2024.
EG
Expert
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121.5K Messages
5 months ago
Concern moved here to the E-mail help section for assistance.
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XfinityAbel
Official Employee
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531 Messages
5 months ago
Hello @davids124 thanks for reaching out on our Xfinity Communities Forums page and thank you @EG for getting that message over here. Are you trying to set up an existing comcast.net email address added to a third party mail client?
0
Again
Expert
•
35K Messages
5 months ago
@davids124
If you're a new customer you won't have a comcast.net email account, only an Xfinity ID. Comcast stopped giving out new email accounts in June 2024.
0