Our team is here to help, user_c3b6k! Can you share a few more details about the steps you're taking to access you're email along with any error message code or error you're receiving?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Logging in online, there is no error message. I log in and have received no emails since Wednesday. In Mail on map I got an IMAP error message about the password being incorrect. Same on my iPhone, same on my android phone.
Could you give us more details? Are you trying to go to webmail or have you transitioned to Yahoo! Mail? Are you using a third party email app? Are you getting any error messages and if so what are they?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
user_py8amw, hello there and thanks for reaching out. When you're unable to see your emails, can you explain that?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_c3b6k
New Poster
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7 Messages
7 days ago
Here we go again.... Email is down. Xfinity why does this happen at some point almost everyday?
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XfinityVictor
Official Employee
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2.1K Messages
5 days ago
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