Visitor

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1 Message

10/14/2026 8:34 PM

why can't I get my email on xfinity?

Keep going to Yahoo...want xfinity!

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Expert

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35.1K Messages

3 days ago

@user_35ngjz 

Keep going to Yahoo...want xfinity!

It sounds as though at some point you migrated your @comcast.net email to Yahoo! Mail, as that transition is ongoing right now.

You'll need to go to https://login.yahoo.com or https://mail.yahoo.com and log in with your @comcast.net credentials in order to get your email.

Official Employee

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1.1K Messages

23 hours ago

Hi there user_35ngjz, thanks for reaching out here on the forums! Just as Again stated and provided links for, it seems your email address was moved over to Yahoo! Mail. Are you running into any issues when trying to log in through their site?

 

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