@user_dt00345 Hello and happy Monday! Thanks you for reaching out via our Xfinity Community Forums. Are you trying to access your email at Xfinity.com or with and email client?
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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_s22c1p, Thanks for reaching out to Xfinity Support. I know this has to be frustrating. Please make sure you have not exceeded the 10 GB mailbox limit by checking the Email Usage Meter. You need to check if you are using an email client that deletes messages from the server. Also, it is good to check your email filters that may be misdirecting or deleting your emails.
If you are still having issues, reach out here, so we can troubleshoot with you.
user_dt00345
New Poster
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2 Messages
6 days ago
me either is it down?
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XfinityAngie
Official Employee
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2.2K Messages
4 days ago
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