wjthayer's profile

Visitor

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1 Message

Friday, March 15th, 2024 2:34 PM

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why do i have to click 3 times through four screens to look at email

first need to enter user id and click, then enter password the click then select account icon then select email?  why can't i just log in to email?  If I want the options then I can select them from the upper left corner of the email page.

Gold Problem Solver

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26K Messages

8 months ago

... why can't i just log in to email? ...

If you set a bookmark/favorite to https://connect.xfinity.com and use that, it should take you pretty directly to your webmail Inbox page.

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Official Employee

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376 Messages

8 months ago

Hello @wjthayer! Thank you for taking the time to reach out to our team on Forums. We appreciate and value your feedback, and will be sure that it is passed along to leadership. Please let me know if there is anything else that we may be able to assist you with. 

Expert

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31K Messages

8 months ago

@wjthayer 

Along with what @BruceW said make sure you have cookies set for connect.xfinity.com .

Contributor

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152 Messages

8 months ago

Hi there , 

This is how I do it {on iPad (9th generation) v 17.4 }  :

   In your browser search field type :  connect.xfinity.com > sign in and check the box to stay signed in > tap the share icon ( box with upward arrow inside it) top right corner > choose add to Home screen  .

   Now you can tap the OX icon on your Home Screen and go directly to your email .

📪

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